Apple’s online community forum will close on November 20.
On Tuesday night, Apple posted a message to the Apple Support Community announcing the closure of the forum:
The Apple Support Community will be closed permanently on November 20, 2026. Starting today, the site will no longer accept new posts and will be available in read-only status.
You can continue to find reliable guidance and support on Apple’s official support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
For 28 years, the forum has given Apple users a way to get quick technical advice on their products. That advice usually came from other users, although Apple employees occasionally chimed in. As with any community forum, the usefulness and accuracy of the advice varied.
Apple reportedly told MacRumors that it will close the forum after evaluating its support strategy and customer needs.
The Apple Support Community dates back to 1998, when the online forum was known as the Apple Tech Exchange. Two years later, Apple renamed the community forum to Apple Discussions. In 2011, Apple revamped the forum, adding dedicated communities for specific devices and the ability to track responses to posted questions, while rebranding it as Apple Support Communities. For 2022, the forum was called Apple Support Community, as MacRumors noted this week.
Based on yesterday’s announcement, it appears that Apple now prefers its customers to rely on official Apple employees for technical support. The forum may also have become less popular as rival forums grow, including Reddit and the tech support communities on the MacRumors and AppleInsider forums.
